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Payment Policies

Payment Options
RiverRun accepts certified cheques, money orders and all major credit cards.

Payment Schedule
50% of the cost of your trip will be due 15 days after you book your adventure. The balance of the trip cost is due 30 days prior to your rafting date. Please remember that all cheques must be certified.

Cancellation Policy
Guests who cancel their trip will receive a full refund if a written cancellation is received 30 days prior to their trip. If the trip is cancelled less than 30 days prior to the trip, refunds and alternate dates will not be available. RiverRun reserves the right to alter any trip course, equipment or location without refund.

Cancellation Insurance is available at an extra cost and is optional. Prices are listed on our rates page. Guests who have purchased cancellation insurance may cancel up to 24 hours prior to trip departure for medical reasons. A doctor's note may be requested. Refunds will not be provided, however, an alternate rafting date will be planned and booked.

Medical Protection
To add medical protection to your booking, please add the following costs. GST will be charged on top of the medical protection fee.

Day Trip - $4
Packages - $6
Kayak Courses - $10

Guests who cancel their trip due to a medical issue can book an alternate rafting date or may receive a gift certificate for use later in the 2004 rafting season.

 

Call 1-800-267-8504 to book your adventure